{"id":334,"date":"2025-01-24T20:01:43","date_gmt":"2025-01-24T20:01:43","guid":{"rendered":"https:\/\/rocksolidsupplies.com\/?page_id=334"},"modified":"2025-04-16T17:10:34","modified_gmt":"2025-04-16T17:10:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/rocksolidsupplies.com\/pt\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"334\" class=\"elementor elementor-334\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1aa74d12 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1aa74d12\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-289ad876\" data-id=\"289ad876\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4663a865 elementor-icon-list--layout-inline animated-fast elementor-list-item-link-full_width elementor-invisible elementor-widget elementor-widget-icon-list\" data-id=\"4663a865\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">In\u00edcio<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\/ FAQs<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ca5ba73 elementor-hidden-desktop elementor-hidden-tablet elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7ca5ba73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-64481461\" data-id=\"64481461\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3a40c2ba elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3a40c2ba\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-655a66c6\" data-id=\"655a66c6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b5561c6 elementor-widget elementor-widget-heading\" data-id=\"1b5561c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-694d7849 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"694d7849\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How can we help?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-35da22f0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"35da22f0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-b4c4360 elementor-invisible\" data-id=\"b4c4360\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e068d6e elementor-widget elementor-widget-elementskit-accordion\" data-id=\"1e068d6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a138bb3b900e\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-1e068d6e\">\n                        <a href=\"#collapse-b7e430c6a138bb3b900e\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-b7e430c6a138bb3b900e\" aria-expanded=\"true\" aria-controls=\"Collapse-b7e430c6a138bb3b900e\">\n                            \n                            <span class=\"ekit-accordion-title\">Material &amp; Engineering<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-b7e430c6a138bb3b900e\" class=\"show collapse\" aria-labelledby=\"primaryHeading-0-1e068d6e\" data-parent=\"#accordion-6a138bb3b900e\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ul><li class=\"\"><ul><li class=\"\"><p class=\"\"><strong>What alloy is used in the products?<\/strong><br \/>The alloy is specified per material. For mining applications, MTW500 is highly recommended.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Does the material offer advantages in abrasion or impact resistance?<\/strong><br \/>Yes. The mechanical properties of MTW500 provide excellent wear and impact resistance.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Are the part designs proprietary or based on market models?<\/strong><br \/>Based on OEM standard specifications, fully compatible with leading models.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Are special coatings applied (chrome, tungsten, etc.)?<\/strong><br \/>Yes. Chrome and tungsten carbide coatings are available depending on the application.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Does the manufacturing process include ultrasonic or X-ray testing?<\/strong><br \/>Yes. Internal inspection tests are mandatory.<\/p><\/li><li class=\"\"><p class=\"\"><strong>What are the advantages over other suppliers?<\/strong><br \/>Superior wear resistance. Example: MTW blades outperformed those in the Woodie Woodie mine by 27% durability and 30% cost savings.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Are the parts heat-treated? What kind?<\/strong><br \/>Yes. MTW400 and MTW500 materials undergo specialized heat treatment.<\/p><\/li><\/ul><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-1e068d6e\">\n                        <a href=\"#collapse-6c635e96a138bb3b900e\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-6c635e96a138bb3b900e\" aria-expanded=\"false\" aria-controls=\"Collapse-6c635e96a138bb3b900e\">\n                            \n                            <span class=\"ekit-accordion-title\">Certifications &amp; Quality Control<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-6c635e96a138bb3b900e\" class=\"collapse\" aria-labelledby=\"primaryHeading-1-1e068d6e\" data-parent=\"#accordion-6a138bb3b900e\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ul><li class=\"\"><ul><li class=\"\"><p class=\"\"><strong>Is the factory internationally certified (ISO 9001, ISO 14001, etc.)?<\/strong><br \/>Yes. ISO 9001 certified.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Are the parts certified for mining use?<\/strong><br \/>Yes, MTW500 is specifically recommended for mining operations.<\/p><\/li><li class=\"\"><p class=\"\"><strong>How is quality control carried out per batch?<\/strong><br \/>Proportional testing is conducted for each batch.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Are batches traceable by serial number?<\/strong><br \/>Yes.<\/p><\/li><li class=\"\"><p class=\"\"><strong>What was the non-conformance rate in the past 12 months?<\/strong><br \/>1%.<\/p><\/li><\/ul><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-1e068d6e\">\n                        <a href=\"#collapse-4ab6dcd6a138bb3b900e\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-4ab6dcd6a138bb3b900e\" aria-expanded=\"false\" aria-controls=\"Collapse-4ab6dcd6a138bb3b900e\">\n                            \n                            <span class=\"ekit-accordion-title\">Durability &amp; Performance<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-4ab6dcd6a138bb3b900e\" class=\"collapse\" aria-labelledby=\"primaryHeading-2-1e068d6e\" data-parent=\"#accordion-6a138bb3b900e\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ul><li class=\"\"><ul><li class=\"\"><p class=\"\"><strong>What is the expected lifespan compared to brands like CAT and Komatsu?<\/strong><br \/>Designed to match leading brand durability. Performance may vary by usage and maintenance.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Have field tests been performed by customers?<\/strong><br \/>Yes. Validations and testimonials are available upon request.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Does the performance remain stable throughout the lifecycle?<\/strong><br \/>Yes, with consistent performance and wear indicators.<\/p><\/li><li class=\"\"><p class=\"\"><strong>In what types of soil or conditions has it been tested?<\/strong><br \/>Sand, rock, clay, mixed soils, and harsh environments.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Does performance vary with climate?<\/strong><br \/>Stable between -20\u00b0C and 50\u00b0C, including wet, corrosive, or dusty conditions.<\/p><\/li><li class=\"\"><p class=\"\"><strong>What is the average lifespan (hours, cycles, tons)?<\/strong><br \/>Varies by application. Estimates available upon request.<\/p><\/li><li class=\"\"><p class=\"\"><strong>What is the process in case of early failure?<\/strong><br \/>Refer to our warranty policy at the end of this FAQ.<\/p><\/li><\/ul><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-1e068d6e\">\n                        <a href=\"#collapse-2a673816a138bb3b900e\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-2a673816a138bb3b900e\" aria-expanded=\"false\" aria-controls=\"Collapse-2a673816a138bb3b900e\">\n                            \n                            <span class=\"ekit-accordion-title\">Technical &amp; Operational Advantages<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-2a673816a138bb3b900e\" class=\"collapse\" aria-labelledby=\"primaryHeading-3-1e068d6e\" data-parent=\"#accordion-6a138bb3b900e\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ul><li class=\"\"><ul><li class=\"\"><p class=\"\"><strong>Does the design facilitate quick replacements during maintenance?<\/strong><br \/>Yes. Quick change-outs reduce downtime.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Do the parts help reduce fuel consumption or machine strain?<\/strong><br \/>Yes.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Does the use of this material reduce wear on other components?<\/strong><br \/>Yes. Protects buckets, adapters, and other parts.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Are there productivity gains?<\/strong><br \/>Yes. High wear resistance improves operational output.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Are the parts compatible with quick couplers or universal connectors?<\/strong><br \/>Yes.<\/p><\/li><\/ul><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-1e068d6e\">\n                        <a href=\"#collapse-b632c1a6a138bb3b900e\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-b632c1a6a138bb3b900e\" aria-expanded=\"false\" aria-controls=\"Collapse-b632c1a6a138bb3b900e\">\n                            \n                            <span class=\"ekit-accordion-title\">Comparisons &amp; Differentiators<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-b632c1a6a138bb3b900e\" class=\"collapse\" aria-labelledby=\"primaryHeading-4-1e068d6e\" data-parent=\"#accordion-6a138bb3b900e\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ul><li class=\"\"><ul><li class=\"\"><p class=\"\"><strong>Are there comparative studies against competitors?<\/strong><br \/>Not yet, but we have won clients dissatisfied with previous suppliers.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Which features stand out above average?<\/strong><br \/>Heat treatment and core hardness.<\/p><\/li><li class=\"\"><p class=\"\"><strong>What do clients appreciate the most?<\/strong><br \/>Hardness and reliability.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Has the product won any technical bids?<\/strong><br \/>Yes, in multiple countries over the past 14 years.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Are there official comparative test results?<\/strong><br \/>Not yet. Only informal feedback.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Can the supplier create a comparative white paper?<\/strong><br \/>Not available yet.<\/p><\/li><\/ul><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-1e068d6e\">\n                        <a href=\"#collapse-c20bb596a138bb3b900e\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c20bb596a138bb3b900e\" aria-expanded=\"false\" aria-controls=\"Collapse-c20bb596a138bb3b900e\">\n                            \n                            <span class=\"ekit-accordion-title\">Logistics &amp; Lead Times<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c20bb596a138bb3b900e\" class=\"collapse\" aria-labelledby=\"primaryHeading-5-1e068d6e\" data-parent=\"#accordion-6a138bb3b900e\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ul><li class=\"\"><ul><li class=\"\"><p class=\"\"><strong>What is the average delivery time?<\/strong><br \/>Between 6 and 8 weeks after order confirmation.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Can critical parts be kept in stock?<\/strong><br \/>Yes.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Is consignment stock available for large clients?<\/strong><br \/>Yes, with long-term purchase planning.<\/p><\/li><\/ul><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-1e068d6e\">\n                        <a href=\"#collapse-8fb85606a138bb3b900e\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8fb85606a138bb3b900e\" aria-expanded=\"false\" aria-controls=\"Collapse-8fb85606a138bb3b900e\">\n                            \n                            <span class=\"ekit-accordion-title\">Support &amp; Service<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8fb85606a138bb3b900e\" class=\"collapse\" aria-labelledby=\"primaryHeading-6-1e068d6e\" data-parent=\"#accordion-6a138bb3b900e\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ul><li class=\"\"><ol><li class=\"\"><p class=\"\"><strong>Is technical support available (remote or onsite) for testing and implementation?<\/strong><br \/>Yes.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Are there training materials (manuals, videos) for operators?<\/strong><br \/>Yes. We provide various resources.<\/p><\/li><\/ol><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-7-1e068d6e\">\n                        <a href=\"#collapse-85663996a138bb3b900e\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-85663996a138bb3b900e\" aria-expanded=\"false\" aria-controls=\"Collapse-85663996a138bb3b900e\">\n                            \n                            <span class=\"ekit-accordion-title\">Warranty Policy Summary<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-85663996a138bb3b900e\" class=\"collapse\" aria-labelledby=\"primaryHeading-7-1e068d6e\" data-parent=\"#accordion-6a138bb3b900e\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <h3 class=\"\">Objective:<\/h3><p class=\"\">To protect resellers and end-users with a standardized after-sales process.<\/p><h3 class=\"\">Scope:<\/h3><ul><li class=\"\"><p class=\"\">Track rollers<\/p><\/li><li class=\"\"><p class=\"\">Idlers<\/p><\/li><li class=\"\"><p class=\"\">Sprockets<\/p><\/li><li class=\"\"><p class=\"\">Segments<\/p><\/li><li class=\"\"><p class=\"\">Sealed &amp; lubricated track chains<\/p><\/li><\/ul><h3 class=\"\">Warranty Period:<\/h3><ul><li class=\"\"><p class=\"\">General parts: 12 months or 2,000 hours<\/p><\/li><li class=\"\"><p class=\"\">Excavator chains: up to 24 months or 3,000 hours (12 months with breaker)<\/p><\/li><li class=\"\"><p class=\"\">Dozer chains: up to 24 months or 3,000 hours<\/p><\/li><li class=\"\"><p class=\"\">Max validity: 36 months from shipping date<\/p><\/li><\/ul><h3 class=\"\">Full Coverage:<\/h3><p class=\"\">Cracks, multiple failures, and leaks without abnormal wear.<\/p><h3 class=\"\">Partial Coverage:<\/h3><p class=\"\">Partial replacements or repair kits.<\/p><h3 class=\"\">Exclusions:<\/h3><p class=\"\">Misuse, extreme corrosion, unauthorized modifications, lack of documentation, etc.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-8-1e068d6e\">\n                        <a href=\"#collapse-95dff136a138bb3b900e\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-95dff136a138bb3b900e\" aria-expanded=\"false\" aria-controls=\"Collapse-95dff136a138bb3b900e\">\n                            \n                            <span class=\"ekit-accordion-title\">Applications &amp; Services<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-95dff136a138bb3b900e\" class=\"collapse\" aria-labelledby=\"primaryHeading-8-1e068d6e\" data-parent=\"#accordion-6a138bb3b900e\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ul><li class=\"\"><ul><li class=\"\"><p class=\"\">Iron Mines<\/p><\/li><li class=\"\"><p class=\"\">Coal Mines<\/p><\/li><li class=\"\"><p class=\"\">Gold Mines<\/p><\/li><li class=\"\"><p class=\"\">Lateritic Nickel Mines<\/p><\/li><li class=\"\"><p class=\"\">Desert Environments<\/p><\/li><li class=\"\"><p class=\"\">Forest Terrain<\/p><\/li><li class=\"\"><p class=\"\">Rock &amp; Earth<\/p><\/li><li class=\"\"><p class=\"\">Swampy Terrain<\/p><\/li><\/ul><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-9-1e068d6e\">\n                        <a href=\"#collapse-20edec66a138bb3b900e\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-20edec66a138bb3b900e\" aria-expanded=\"false\" aria-controls=\"Collapse-20edec66a138bb3b900e\">\n                            \n                            <span class=\"ekit-accordion-title\">Steel Technical Advantages (Track Shoes &amp; Chains)<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-20edec66a138bb3b900e\" class=\"collapse\" aria-labelledby=\"primaryHeading-9-1e068d6e\" data-parent=\"#accordion-6a138bb3b900e\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ul><li class=\"\"><ul><li class=\"\"><ul><li class=\"\"><p class=\"\">Partnership with NISCO and Baowu Steel<\/p><\/li><li class=\"\"><p class=\"\">Exclusive S240 and S260 track shoe profiles<\/p><\/li><li class=\"\"><p class=\"\">Cr-Mn-B alloy tuning (25CrMnB, 27CrMnB, 30CrMnB)<\/p><\/li><li class=\"\"><p class=\"\">Zigzag design with 90% yield rate<\/p><\/li><li class=\"\"><p class=\"\">Production capacity: 600 tons\/day<\/p><\/li><\/ul><h3 class=\"\">For Sealed &amp; Lubricated Chains:<\/h3><ul><li class=\"\"><p class=\"\">CAE simulations for design optimization<\/p><\/li><li class=\"\"><p class=\"\">Anti-creep pin structures<\/p><\/li><li class=\"\"><p class=\"\">Stepped bushings with optimized sealing<\/p><\/li><li class=\"\"><p class=\"\">Innovative coating with HV3000 hardness<\/p><\/li><li class=\"\"><p class=\"\">Customization based on operational needs<\/p><\/li><\/ul><\/li><\/ul><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Home \/ FAQs Frequently Asked How can we help? Material &amp; Engineering What alloy is used in the products?The alloy is specified per material. For mining applications, MTW500 is highly recommended. Does the material offer advantages in abrasion or impact resistance?Yes. The mechanical properties of MTW500 provide excellent wear and impact resistance. Are the part [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-334","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rocksolidsupplies.com\/pt\/wp-json\/wp\/v2\/pages\/334","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rocksolidsupplies.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rocksolidsupplies.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rocksolidsupplies.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rocksolidsupplies.com\/pt\/wp-json\/wp\/v2\/comments?post=334"}],"version-history":[{"count":37,"href":"https:\/\/rocksolidsupplies.com\/pt\/wp-json\/wp\/v2\/pages\/334\/revisions"}],"predecessor-version":[{"id":956,"href":"https:\/\/rocksolidsupplies.com\/pt\/wp-json\/wp\/v2\/pages\/334\/revisions\/956"}],"wp:attachment":[{"href":"https:\/\/rocksolidsupplies.com\/pt\/wp-json\/wp\/v2\/media?parent=334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}