• • Is the factory internationally certified (ISO 9001, ISO 14001, etc.)?
    Yes. ISO 9001 certified.

  • Are the parts certified for mining use?
    Yes, MTW500 is specifically recommended for mining operations.

  • How is quality control carried out per batch?
    Proportional testing is conducted for each batch.

  • Are batches traceable by serial number?
    Yes.

  • What was the non-conformance rate in the past 12 months?
    1%.

• • What is the expected lifespan compared to brands like CAT and Komatsu?
    Designed to match leading brand durability. Performance may vary by usage and maintenance.

  • Have field tests been performed by customers?
    Yes. Validations and testimonials are available upon request.

  • Does the performance remain stable throughout the lifecycle?
    Yes, with consistent performance and wear indicators.

  • In what types of soil or conditions has it been tested?
    Sand, rock, clay, mixed soils, and harsh environments.

  • Does performance vary with climate?
    Stable between -20°C and 50°C, including wet, corrosive, or dusty conditions.

  • What is the average lifespan (hours, cycles, tons)?
    Varies by application. Estimates available upon request.

  • What is the process in case of early failure?
    Refer to our warranty policy at the end of this FAQ.

• • Does the design facilitate quick replacements during maintenance?
    Yes. Quick change-outs reduce downtime.

  • Do the parts help reduce fuel consumption or machine strain?
    Yes.

  • Does the use of this material reduce wear on other components?
    Yes. Protects buckets, adapters, and other parts.

  • Are there productivity gains?
    Yes. High wear resistance improves operational output.

  • Are the parts compatible with quick couplers or universal connectors?
    Yes.

• • Are there comparative studies against competitors?
    Not yet, but we have won clients dissatisfied with previous suppliers.

  • Which features stand out above average?
    Heat treatment and core hardness.

  • What do clients appreciate the most?
    Hardness and reliability.

  • Has the product won any technical bids?
    Yes, in multiple countries over the past 14 years.

  • Are there official comparative test results?
    Not yet. Only informal feedback.

  • Can the supplier create a comparative white paper?
    Not available yet.

• • What is the average delivery time?
    Between 6 and 8 weeks after order confirmation.

  • Can critical parts be kept in stock?
    Yes.

  • Is consignment stock available for large clients?
    Yes, with long-term purchase planning.

• 1. Is technical support available (remote or onsite) for testing and implementation?
     Yes.

  2. Are there training materials (manuals, videos) for operators?
     Yes. We provide various resources.

Objective:

To protect resellers and end-users with a standardized after-sales process.

Scope:

• Track rollers

• Idlers

• Sprockets

• Segments

• Sealed & lubricated track chains

Warranty Period:

• General parts: 12 months or 2,000 hours

• Excavator chains: up to 24 months or 3,000 hours (12 months with breaker)

• Dozer chains: up to 24 months or 3,000 hours

• Max validity: 36 months from shipping date

Full Coverage:

Cracks, multiple failures, and leaks without abnormal wear.

Partial Coverage:

Partial replacements or repair kits.

Exclusions:

Misuse, extreme corrosion, unauthorized modifications, lack of documentation, etc.

• • Iron Mines

  • Coal Mines

  • Gold Mines

  • Lateritic Nickel Mines

  • Desert Environments

  • Forest Terrain

  • Rock & Earth

  • Swampy Terrain

• • • Partnership with NISCO and Baowu Steel

    • Exclusive S240 and S260 track shoe profiles

    • Cr-Mn-B alloy tuning (25CrMnB, 27CrMnB, 30CrMnB)

    • Zigzag design with 90% yield rate

    • Production capacity: 600 tons/day

    For Sealed & Lubricated Chains:

    • CAE simulations for design optimization

    • Anti-creep pin structures

    • Stepped bushings with optimized sealing

    • Innovative coating with HV3000 hardness

    • Customization based on operational needs